RETURNS and REFUNDS:

 

Opened Products: We do not offer returns for opened and used products.

 

Unopened/Unused Products: To receive your product refund, ship the package back to us within 15 calendar days of purchase; major holidays not included.

 

E’TAE Natural Products

1000 Easton Rd. Suite 110

Wyncote, PA 19095

 

Once we have received your package, we will process your refund. A $3.00 restocking fee and the initial $8.95 shipping fee will be deducted from the refund.

  • Customer is responsible for return shipping fees. 

 

Order Cancellations:

We are not able to cancel an order once it has been fully processed and entered for shipment. Once it has been shipped, the order must be shipped back and processed as a return. A $3.00 restocking fee and the initial $8.95 shipping fee will be deducted from the refund.

  • Customer is responsible for return shipping fees.

After 24 hours, we are not guaranteed to make any address changes.